Sue Townes started working in medical ancillary supplies to nursing homes and the caring profession for fifteen years. After losing her own Dad in July 2002, she had a vocation to want to work in the funeral profession. She joined Ian Hazel Funerals in June 2003 as a trainee funeral director, gaining her National Association of Funeral Directors Diploma in Funeral Directing in October 2006.
Sue now holds the position of Office Manager.